Delivery & Returns


We print to order and ship worldwide
Below is what to expect for dispatch, delivery and returns.
 

Delivery

Dispatch times

  • Wide-width wallpapers, usually within 4 weeks once paid
  • Printed fabrics: usually within 3-4 weeks

We print to order in our own workshop, this means less waste and more accuracy but slightly longer lead times than off-the-shelf fabrics and wallpapers.

UK delivery

  • Royal Mail Post: £14.20 +VAT
  • Mainland UK tracked courier: £23.00 +VAT

All deliveries are to be signed for on arrival.

Please email Fiona for a quote at sales@lewisandwood.co.uk

International delivery

We ship worldwide. For Europe and overseas orders, please email sales@lewisandwood.co.uk

Returns

Checks on arrival

When your order arrives please check

  • The design and colourway are correct
  • The quantity is correct
  • There are no faults

Returns

If goods are sent directly to your decorator / workroom, ask them to check before use.
We cannot accept responsibility after the fabric has been cut.

Something is wrong

If we’ve sent the wrong goods, please email us within 7 working days of delivery.

Disclaimer

  • All returns need to be in their original packaging
  • Standard wide width wallpaper rolls must be unopened 
  • The return of all non-faulty goods will incur a restocking charge of 20%
  • We cannot accept any returns after 12 weeks of invoice date