Frequently Asked Questions

Samples can be ordered directly through our website from each product page. They are an excellent way to experience the colour, scale, and texture in your own setting.

Sample cuttings are complimentary for registered trade account holders. For all other customers, a small charge applies to cover production and postage, which will be shown at checkout.

Large returnable fabric samples can be ordered at a charge but will be refunded once samples are returned.

Full width wallpaper samples are charged but are non-returnable and will not be credited.

Samples are usually dispatched within a few working days. Delivery times will vary depending on your location.

Each product page gives the finished width and vertical repeat for the design. We recommend consulting your decorator to calculate quantities.

There is an online calculator that can assist you if the ceiling heights are all the same. This offers the paper to be printed in pattern matched panels, saving on wastage and easier to install.

If you have any questions, please do not hesitate to contact our office via email or phone.

Most of our wallpapers are suitable for a wide range of interior spaces. For areas with high humidity, such as bathrooms or kitchens, we recommend seeking professional advice before installation.

No, we do not accept wallpaper returns as each order is printed to the requirements of the individual customer.

Some of our fabrics are suitable for light domestic use upholstery, while others are better suited to curtains and soft furnishings. Please contact us for further guidance if required.

We work with a network of trusted makers and can advise on bespoke services depending on your requirements.

Care instructions vary by fabric. Please refer to the product details or consult a professional cleaner for the best results.

We deliver within the UK options and costs are calculated at checkout.

For Europe and overseas orders please contact sales@lewisandwood.co.uk.

Delivery times depend on the product and destination. Estimated timelines will be provided when you place your order.

If you require tracking details, please contact sales@lewisandwood.co.uk.

Yes, we offer trade accounts for interior designers, architects, and other industry professionals.

Trade account holders receive a range of benefits, including complimentary samples, exclusive pricing, and dedicated support.

You can visit our London showroom or explore our collections through selected stockists. Please see our “Visit” page for more details.

You can contact us via email, phone, or through the contact form on our website.

For sales enquiries please email sales@lewisandwood.co.uk.

For trade account enquiries please email info@lewisandwood.co.uk.

Our team will be happy to assist with any queries.